What fees do you charge?

For more information on why we charge these fees, please click on each fee. Please note, all fees are inclusive of IPT

Administration fee for Cancellation

Up to 14 days from the start date of your policy   

After 14 days  of the start date of your policy   

Why we charge it

£25

£50

To cover the costs of administering the cancellation of your policy and notifying third parties, such as the Underwriter or premium finance provider.

 

Policy change fee

Online 

 Offline
(any changes which you do not make yourself via the self serve portal)

Why we charge it

£0

£25

To cover the costs of administering changes processed by our customer service teams. We won’t collect or refund any amounts under £1 when making amendments or alterations to your policy.

 

Direct debit failure fee

Close Brothers

Why we charge it

£25

To cover the cost of reapplying for payment after a missed direct debit.

 

Debt collection agencies

  

 

Debt collection

To If your policy is cancelled and you owe any monies relating to either premium, interest charges or administration fees, a debt collection agency may be appointed to recover this debt.