For more information on why we charge these fees, please click on each fee. Please note, all fees are inclusive of IPT
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Administration fee for Cancellation |
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Up to 14 days from the start date of your policy |
After 14 days of the start date of your policy |
Why we charge it |
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£25 |
£50 |
To cover the costs of administering the cancellation of your policy and notifying third parties, such as the Underwriter or premium finance provider. |
| Policy change fee | ||
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Online |
Offline |
Why we charge it |
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£0 |
£25 |
To cover the costs of administering changes processed by our customer service teams. We won’t collect or refund any amounts under £1 when making amendments or alterations to your policy. Please Note: Effective from 16th June 2025, a £27 admin fee will apply if changes are made through our contact centre, however a reduced fee of £15 will apply if the changes are made online. If your policy began prior to 16th June 2025, you will not be affected by this change until your next renewal. Please refer to the Arrangement Agreement for more details about fees and charges. |
| Direct debit failure fee | |
|
Close Brothers |
Why we charge it |
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£25 |
To cover the cost of reapplying for payment after a missed direct debit. |
| Debt collection agencies | |
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Debt collection |
To If your policy is cancelled and you owe any monies relating to either premium, interest charges or administration fees, a debt collection agency may be appointed to recover this debt. |